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Ebay And Argos Announce Click & Collect Deal

Shoppers will soon be able to pick up selected goods from eBay and pick them up at Argos.

The “click-and-collect” scheme is being piloted by the e-commerce giant in about 150 shops which belong to the high street chain, which is part of Home Retail Group.

At least 50 eBay merchants have signed up to take part in the scheme but have not been named yet.

The move may help eBay challenge Amazon’s Locker delivery which allows people who order online to pick up their package from a growing number of secure passcode-protected lockers which are situated in local shops and other public venues.

Both Amazon, eBay and other online retailers are also involved in the separate Collect+ scheme, which allows parcels to be collected from participating corner shops which avoids the risk of missing a delivery.

One retail analyst said more tie-ups could be expected.

“Pure-play home-delivery e-commerce can actually be profoundly inconvenient,” Bryan Roberts, from the consultancy Kantar Research, told the BBC.

“There’s nothing convenient about having to queue up at the post office for 30 minutes every Saturday morning.

“Workplace delivery is an option, but an increasing number of employers are getting frustrated with acting as e-retailers’ unwilling fulfillment partners.

“So, it makes sense to forge a partnership with national retailers, and we’ll see more of this because it marries the benefits of online shopping – competitive prices and massive ranges – with the convenience of the real-world store you can pop into on your way home.”

Argos has been expanding its on click-and-collect services, allowing shoppers to have an item heldback that might be in short supply or ordered if not in stock.

“Having pioneered check-and-reserve in the year 2000, it now accounts for around a third of our business and continues to grow,” said the firm’s managing director, John Walden.

“[Ebay] is already a strong partner with Argos and a logical partner for the trial.

“We look forward to assessing the opportunity for Argos to provide fulfilment for eBay’s merchants, including the operational requirements, attractiveness to sellers and consumers, and opportunity for increased customer footfall.”

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