Our Commitment To Privacy
Your privacy is very important to us. We want our services to be safe and enjoyable environments for everyone. To better protect your privacy we provide this notice explaining our online information practices and the way your information is collected and used. To make this notice easy to find, we make it available from most pages of our site and on our registration page.
Who are we and how to contact us?
UnderTheChristmasTree has its head office at:
The Schoolhouse, Mouswald, Dumfriesshire, DG1 4LT
If you would like to contact us for any reason, please email us at [email protected] and we will do our best to answer your questions.
The Information We Collect:
UnderTheChristmasTree collects all personal information when you submit or visit our website. “Personal Data” we collect when signing up to our newsletter is:
Use and storage of your personal information:
When you supply any personal information to UnderTheChristmasTree (e.g. for registrations, comments, surveys etc) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.
We also collect other types of Personal Data that you provide to us voluntarily, when, for instance you respond to surveys and questionnaires, or enter a competition. If you provide us feedback regarding our sites or services via e-mail, we will collect your name and e-mail address in order to send you a reply. We do not ask you to provide us any personally identifiable data in association with these surveys although we do associate your responses with Personal Data. If you do not wish to participate in a survey, however, simply decline to participate when asked.
In general, any personal information you provide to UnderTheChristmasTree will only be used within UnderTheChristmasTree. It will never be supplied to anyone outside underthechristmastree without first obtaining your consent, unless we are obliged or permitted by law to disclose it.
UnderTheChristmasTree uses your Personal Data to provide you with a customised Web experience and to provide services to you. Such services include sending you newsletter and marketing messages if you have given us permission to do so, processing your answers to quizzes and other competitions, and sending free electronic newsletters and free promotional e-mails to you. We also use Personal Data for customer service messages, and to notify you about updates to our services and to respond to your requests.
If you use our Christmas website we may use the information you post and the responses to compile aggregate statistics (e.g. number of registered members, number of individuals addressing specific issues, etc.), to assist us in research and development to supply to our partners. In these cases, all information will be completely anonymous.
If you choose to post messages, reviews, comments or other content on the Website we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
We publish newsletters and occasionally operate on line surveys and our newsletters using Mailchimp, ReachMail and SurveryHero. The links provided in these media may be tracked. We will never sell our members email addresses unless you have actively opted in.
UnderTheChristmasTree collects aggregate user information to sell sponsorships on its website and across all platforms to advertisers, commercial partners and to monitor customer traffic patterns such as the number of users to the website, pages visited and the length of visit this include the use of Google Analytics.
If you send a testimonial or comment to us, we may post it on our site or use it in advertising materials. We will attribute your testimonial to you by posting your first and last initial or your first name and last initial next to your testimonial on our site or advertising materials, if provided.
Social media, social commerce and other third parties:
From time to time we may enter into a commercial arrangement with another company that is not owned by us. UnderTheChristmasTree may also, from time to time, use third party suppliers to provide part of our service to you. Any personal information that you provide when signing up on a co-branded page, sponsored competition or product testing may be shared with our third party partner if you have opted in.
We may also use, sell and disclose aggregate user information (so that no individual customers are identified) for marketing and strategic development purposes and aggregate cookie and tracking information may be shared or sold to third parties.
We may also use information for remarketing, retargeting or profiling purposes including via third parties (including, but not limited to, social networking websites). This includes Facebook, Twitter, YouTube and Instagram. We provide access to our Sites by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. UnderTheChristmasTree is not responsible for how these third parties may use information collected from or about you.
In some circumstances sharing of information may be with service providers who are based in countries outside the European Economic Area whose laws provide for a different standard of protection for your personal information than that provided under UK Law.
UnderTheChristmasTree cooperates with all law-enforcement enquiries and reserves the right to disclose personally identifying or aggregate information to detect and prevent fraud and in connection with any legal demand for such information.
How we look after your data and how long we keep it for:
We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as the law otherwise permits. Where you have not participated, attended or registered to attend or participate in one of our events, or otherwise engaged with us in four years, we will delete your data, unless we have an obligation to retain it for longer (for example for taxation purposes).
Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet.
Our Commitment To Data Security
UnderTheChristmasTree has implemented other industry-standard electronic means of protecting your Personal Data. All data stored about you is protected by third parties servers who are all GDPR compliant.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.
How To Contact Us
Should you have other questions or concerns about these policies; please send us an email at [email protected]